1. Pure Life Energy Saunas provides a limited lifetime warranty (see Lifetime Warranty Important Information below)  on wood components against defective material and/or workmanship of cabinetry. Since the wood used in our infrared saunas has been kiln dried, a certain amount of expansion and contraction occurs in the wood within a sauna environment. This may result in minor cracks, which is considered normal.

2. Pure Life Energy Saunas provides a limited lifetime warranty on heating elements and electrical components and the CD/DVD/LCD system.

3. A Limited Lifetime warranty comes standard with all Pure Life Energy Saunas to the original purchaser. This Limited Lifetime Warranty is not transferable between parties.

This Pure Life Energy Saunas Limited Lifetime Warranty becomes valid at time of purchase and terminates either by specified time frame listed (Lifetime Warranty Important Information below), owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase. 

Warranty Labor:

We will provide all replacement parts and all phone support for replacement of parts to the original buyer and the warranty is nontransferable. The full service warranty includes in depth customer service provided by our customer service team via phone. When deemed necessary by Pure Life Energy Saunas, other licensed professionals may be contracted to resolve the customer service warranty.

Warranty Disclaimers:

Pure Life Energy Saunas  models are all manufactured with grade A lumber. All structures using wood are susceptible to minor dents, scratches and scuffing which are not covered by warranty. This is normal and will not affect the integrity, operation or Limited Lifetime Warranty of your sauna. Wood is a living material that continues to respond to climate conditions, even after being manufactured into a sauna. Variations in the color or grain, and irregularities such fine cracks are part of the natural beauty of the wood and in no way should be considered defects. During normal operation, wood may crack slightly due to the changes in moisture level. This will not affect the structural integrity of the sauna.

II. Liabilities

1. Pure Life Energy Saunas and any of its subsidiaries and/or associates shall not be held responsible for any misuse of the sauna by the customer. We shall not be held liable for any damage and/or injury caused by customer misuse of product.

2. Pure Life Energy Saunas and any of its subsidiaries and/or associates do not provide medical guidance or diagnosis. It is always recommended that you contact your physician for advice.

Warranty Limitations

This warranty does not apply if the unit has been subject to negligence, alteration, misuse, abuse, repairs by unauthorized personnel, inappropriate installations, or any case beyond the control of manufacturer invalidating this warranty include but are not limited to:

    • Use of lacquer or paints
    • Sauna placed on non-approved surfaces
    • Normal wear and tear or weathering
    • Installing and/or using your sauna outdoor 

    LIFETIME WARRANTY IMPORTANT INFORMATION